Marine Concepts | Service Request

Customer Service Request

This form is for Lake of the Ozarks Customers only.
All other customers please contact your selling dealer for service.

Customer Contact Information

Dealer Name (if applicable)

First Name

Last Name

Phone Number

BILLING ADDRESS

STREET Address

City

Postal / Zip Code

Street Address Line 2

State

SERVICE ADDRESS

STREET Address

City

DOCK #

SLIP #

Street Address Line 2

State

Postal / Zip Code

BOAT INFORMATION

Boat Make

Boat Length (in feet)

Boat Model

Backup Cover Available

Schedule Maintenance

DETAILED DESCRIPTION OF SERVICE

If you’re inquiring about moving your track system then please include your estimated date of move, reinstallation address, and estimated date when boat will be in the new slip and ready for reinstallation.

Photo Upload & Estimate of Repair

For Cover & Track repairs, must submit photo(s) for review.

Upload File

Max file size 10MB.

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fileuploaded.jpg

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Dealer Service Request

Dealer Information

Dealer Name (if applicable)

Point of Contact

Phone Number

Customer Information

Customer Order Number

Dealer must provide MC order number.

Customer address

Customer email address

Customer Name

Customer phone number

SERVICE ADDRESS

Customer Service Address

Postal / Zip Code

State

Dock #

BOAT INFORMATION

Boat Make

Boat Length (in feet)

Boat Model

Schedule Maintenance

DETAILED DESCRIPTION OF SERVICE

Please provide a detailed description of the issue(s) that correspond to the photos uploaded.

Photo Upload & Estimate of Repair

Dealer must upload photos showing damage to cover and/or track.

Upload File

Max file size 10MB.

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fileuploaded.jpg

Upload failed. Max size for files is 10 MB.

Request Warranty Reimbursement

Please provide your estimated warranty hours below for review.

requested warranty labor hours

requested travel time

Customer and/or dealer is responsible for removing and/or reinstalling cover. Marine Concepts does not pay warranty for this time.

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Dealer Information

Dealer Name (if applicable)

First Name

Last Name

Phone Number

Customer Information

Dealer Name (if applicable)

First Name

Last Name

Phone Number

BILLING ADDRESS

STREET Address

City

Postal / Zip Code

Street Address Line 2

State

SERVICE ADDRESS

STREET Address

City

DOCK #

SLIP #

Street Address Line 2

State

Postal / Zip Code

BOAT INFORMATION

Boat Make

Boat Length (in feet)

Boat Model

Backup Cover Available

Schedule Maintenance

Dealer Warranty

Estimated Labor Hours

Estimated Travel Hours

DETAILED DESCRIPTION OF SERVICE

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Service Requests

Customer Service Request

Customer Contact Information

BILLING ADDRESS

SERVICE ADDRESS

BOAT INFORMATION

Dealer Service Request

Dealer Information

Customer Information

SERVICE ADDRESS

BOAT INFORMATION

Request Warranty Reimbursement

Dealer Information

Customer Information

BILLING ADDRESS

SERVICE ADDRESS

BOAT INFORMATION

Dealer Warranty